Welcome to the PetSafe Water Fountain Instructions guide, designed to ensure your pet always has fresh, filtered water․ This manual provides step-by-step directions for assembly, operation, and maintenance to keep your fountain running smoothly and safely․
1․1 Overview of the PetSafe Water Fountain
The PetSafe Water Fountain is a convenient and hygienic way to provide your pet with fresh, filtered water․ Designed to encourage natural drinking behavior, it features a free-falling water stream that attracts pets and keeps them hydrated․ The fountain includes a removable filter, typically charcoal or foam, to eliminate impurities and odors․ With a BPA-free design, it ensures safety and durability․ Available in various sizes, such as 50 to 90 ounces, it suits different pets and households․ The low water level indicator helps maintain proper operation, while the quiet pump ensures continuous flow without disturbance․
1․2 Importance of Following Instructions
Following the instructions for your PetSafe Water Fountain is crucial for ensuring proper function, safety, and longevity․ Incorrect assembly or operation can lead to electrical hazards, pump failure, or contamination of the water supply․ By adhering to the guidelines, you can prevent issues like low water levels, noise, or leaks․ Proper maintenance, such as regular cleaning and filter replacement, ensures your pet always has access to fresh, clean water․ Neglecting these steps may void the warranty or compromise your pet’s health․ Always refer to the manual for specific instructions tailored to your fountain model․
1․3 Safety Precautions
Always prioritize safety when setting up and using your PetSafe Water Fountain․ Keep electrical components dry and avoid submerging them in water to prevent short circuits․ Ensure the power cord is protected from chewing pets by using a cord conduit․ Never operate the fountain if the cord or plug is damaged․ Avoid placing the fountain near water sources or in humid environments․ Use only authorized PetSafe filters and parts to maintain safety and performance․ Regularly inspect the fountain for leaks or damage to ensure safe operation and prevent electrical hazards․
Understanding the Components of the PetSafe Water Fountain
The PetSafe Water Fountain consists of a pump, charcoal and foam filters, a water reservoir, and a bowl․ These components work together to provide fresh, filtered water to your pet․
2․1 Pump Assembly
The pump assembly is a critical component of the PetSafe Water Fountain, responsible for circulating water through the system․ It is typically submersible and designed to operate quietly․ The pump should be placed in the bowl as directed, ensuring it is submerged below the water level to function properly․ Regular cleaning of the pump is essential to prevent clogging and maintain water flow․ Cleaning involves disassembling the pump, rinsing it with water, and ensuring no debris blocks the impeller․ Proper maintenance extends the pump’s lifespan and keeps the fountain running smoothly․
2․2 Filter Types (Charcoal and Foam)
The PetSafe Water Fountain uses two types of filters: charcoal and foam․ The charcoal filter removes impurities, bad tastes, and odors from the water, ensuring freshness․ It should be replaced weekly for optimal performance․ The foam filter captures debris and hair, preventing clogs in the pump․ It can be rinsed with water but should not be washed with soap․ Regular maintenance of both filters is crucial for clean water circulation and prolongs the fountain’s lifespan․ Always use authorized PetSafe filters to maintain warranty validity and ensure proper function․
2․3 Water Reservoir and Bowl
The water reservoir holds the fountain’s water supply, with a max fill line to ensure proper operation․ The bowl is where the water flows, designed for easy access․ It features a receiving ramp to reduce splashing․ The reservoir and bowl are BPA-free, ensuring safety for your pet․ Place the fountain near a power outlet, keeping the cord dry to avoid electrical issues․ Regular cleaning of the bowl and reservoir is essential for hygiene and functionality․ Always fill the reservoir to the max line to maintain consistent water flow and prevent pump damage․
2․4 Cord and Plug Components
The cord and plug are essential for powering the fountain․ Ensure the cord is placed safely, away from pet access to prevent chewing․ Use a cord conduit if necessary․ Always keep the cord and plug dry to avoid electrical hazards․ Plug the fountain into a nearby outlet, ensuring it’s within 6 feet for convenient operation․ Regularly inspect the cord for damage and replace it if worn․ Never submerge the plug in water or operate the fountain if the cord is damaged․ This ensures safe and reliable performance for your pet’s hydration needs․
Assembly Instructions for the PetSafe Water Fountain
Welcome to the assembly section! Follow these steps to correctly assemble your PetSafe Water Fountain․ Start by unpacking all components and placing the pump in the bowl․ Attach the filter, align the cone, and secure the cord․ Ensure all parts fit snugly for proper function․ Refer to the guide for detailed visuals and instructions to complete the setup efficiently and safely․
3․1 Unpacking and Preparing the Fountain
Begin by carefully unpacking the PetSafe Water Fountain components, ensuring all parts are included․ Rinse the bowl, reservoir, and filters with warm water to remove any manufacturing residue․ Gently shake the filters to eliminate excess dust․ Place the bowl on a flat, stable surface and ensure the area is dry․ Before assembly, double-check that all parts are clean and ready for use․ This preparation step ensures a smooth and hygienic setup process for your pet’s fountain․
3․2 Placing the Pump in the Bowl
Gently place the pump into the bowl, ensuring it aligns with the designated area․ Secure the pump by gently pressing it into position until it clicks․ Make sure the cord is properly aligned through the cord notch to avoid kinking or damage․ Once placed, test the pump by adding water to the bowl and plugging it in to ensure it circulates water evenly․ Avoid submerging the pump beyond the filter, as this could damage the motor; Proper placement ensures optimal water flow and fountain performance for your pet’s hydration needs․
3․3 Attaching the Filter
To attach the filter, start by rinsing the charcoal filter under water to remove any dust․ Align the filter with the designated slot on the pump assembly․ Gently push the filter into place until it clicks securely․ Ensure the foam filter is also properly positioned to catch debris․ Avoid using soap on the filters, as residue can affect performance․ Use only authorized PetSafe filters to maintain warranty and functionality․ After attaching, test the fountain to ensure proper water flow and circulation․
3․4 Aligning the Cone and Cord
After placing the pump in the bowl, align the cone over the pump, ensuring the cord runs through the cord notch․ Gently lower the cone into its resting position without moving the pump․ Ensure the cord is securely positioned to avoid kinking or tangling․ Proper alignment prevents noise and ensures smooth water flow․ Once aligned, test the fountain to confirm the water circulates correctly․ Avoid forcing the cone into place, as this may damage the components․ Ensure the cord remains untangled for optimal performance and safety․
Operating the PetSafe Water Fountain
Place the fountain near a power outlet, fill the reservoir to the max line, and adjust the water flow as needed for continuous operation․
4․1 Placing the Fountain Near a Power Outlet
Place the fountain within 6 feet of a power outlet to ensure the cord reaches without stretching, which could cause damage․ Keep the area around the outlet dry to prevent electrical hazards․ If your pet tends to chew on cords, consider using a cord conduit for added protection․ Proper placement ensures your pet has continuous access to fresh water while maintaining safety and preventing any electrical issues or damage to the fountain․
4․2 Filling the Reservoir to the Max Line
Filling the reservoir to the max fill line ensures optimal water flow and prevents overfilling․ Locate the marked line on the reservoir and pour fresh, cold water until it reaches this level․ Avoid exceeding the max line, as this could cause water to spill or the pump to malfunction․ After filling, place the reservoir back into the fountain and ensure it aligns properly with the bowl․ Check the water level daily and refill as needed to maintain continuous operation․ Always use clean water to keep your pet healthy and hydrated․
4․3 Adjusting the Water Flow
Adjusting the water flow on your PetSafe Water Fountain is simple and ensures your pet’s preference for water circulation․ Locate the flow control valve or knob, typically found near the pump or under the fountain․ Turn the knob clockwise to decrease the flow or counterclockwise to increase it․ This feature helps prevent excessive splashing or ensures a steady stream for your pet’s drinking comfort․ Regularly check the flow rate and adjust as needed to maintain optimal water circulation and your pet’s hydration levels․
4․4 Ensuring Continuous Operation
To ensure your PetSafe Water Fountain operates continuously, keep the water level above the minimum mark to prevent the pump from running dry․ Place the fountain near a power outlet and avoid moving it while in use․ Regularly clean the pump and replace filters as recommended to maintain proper flow․ Check for blockages in the tubing or pump, and ensure all parts are securely connected․ By following these steps, your fountain will run smoothly, providing your pet with a steady flow of fresh, filtered water for optimal hydration and satisfaction․
Maintenance and Cleaning of the PetSafe Water Fountain
Regular maintenance ensures your PetSafe Water Fountain remains clean and functional․ Rinse filters weekly, deep clean the pump every few weeks, and replace carbon filters every 2-4 weeks․ Dry after cleaning to prevent bacterial growth․
5․1 Daily Cleaning Routine
Perform daily cleaning to keep your PetSafe Water Fountain hygienic․ Rinse the fountain parts with warm water and mild soap, avoiding the pump and electrical components․ Hand wash the bowl and reservoir to prevent bacterial growth․ Do not place ceramic or sensitive parts in the dishwasher․ After cleaning, thoroughly dry all components to avoid moisture buildup․ Regularly check the water level and refill as needed to ensure continuous operation․ Inspect for any visible debris or blockages in the flow paths and filters to maintain optimal performance and fresh water circulation for your pet․
5․2 Weekly Filter Replacement
Replace the charcoal filter every 2-4 weeks to maintain water quality and freshness․ Rinse the foam filter weekly or replace it if damaged․ To replace the charcoal filter, turn off the fountain, remove the cover, and discard the old filter․ Insert a new authorized PetSafe filter, ensuring it clicks securely into place․ Never use unauthorized filters, as this may void the warranty․ Regular filter maintenance ensures clean drinking water for your pet and prevents clogging․ For best results, purchase replacement filters from authorized PetSafe retailers or online․
5․3 Deep Cleaning the Pump
To deep clean the pump, start by unplugging the fountain and disassembling it․ Soak the pump in a 50/50 mixture of water and white vinegar for about 30 minutes to remove mineral buildup․ Use a soft toothbrush to gently scrub away any debris or deposits․ Avoid using harsh chemicals or abrasive materials that could damage the pump․ Rinse thoroughly with clean water to remove any vinegar residue․ Allow the pump to dry completely before reassembling and plugging in the fountain․ Regular deep cleaning ensures optimal performance and keeps the water fresh for your pet․
5․4 Drying the Fountain After Cleaning
After cleaning, thoroughly rinse all parts with clean water to remove any soap residue․ Use a soft, clean towel to dry the bowl, reservoir, and other components․ Allow the pump and fountain parts to air-dry completely to prevent water spots and mineral buildup․ Avoid using heat to speed up the drying process, as this could damage plastic components․ Once everything is dry, reassemble the fountain and fill it with fresh water․ Proper drying ensures your pet’s water remains clean and prevents bacterial growth․
Troubleshooting Common Issues
Address common issues like low water levels, pump noise, or water flow problems․ Check for blockages, ensure proper assembly, and refer to the manual for solutions․
6․1 Low Water Level Indicators
The low water level indicator alerts you when the fountain needs refilling․ Ensure the water level never drops below the MIN line to prevent pump damage․ Check the reservoir regularly and refill as needed․ If the indicator light is on, add water immediately․ Clean the sensor periodically to ensure accuracy․ Place the fountain on a stable surface to avoid uneven water distribution․ If issues persist, consult the troubleshooting section for further guidance․ Always follow the manufacturer’s instructions to maintain optimal performance and extend the fountain’s lifespan․
6․2 Noise from the Pump
If your PetSafe water fountain’s pump is making excessive noise, check for obstructions or debris․ Clean the pump regularly with a 50/50 vinegar-water solution to remove mineral buildup․ Ensure the water level is above the MIN line to prevent the pump from overworking․ If noise persists, lubricate moving parts or replace worn components․ Refer to the maintenance section for detailed cleaning instructions․ Addressing pump noise promptly helps maintain optimal performance and extends the fountain’s lifespan․
6․3 Pump Failure to Circulate Water
If the pump fails to circulate water, ensure the water level is above the MIN line․ Clean the pump with a 50/50 vinegar-water solution to remove mineral buildup․ Check for blockages in the tubing or filter․ If issues persist, lubricate moving parts or replace the pump․ Avoid placing the pump in the dishwasher, as it may damage the component․ Regular maintenance, such as rinsing the filter and descaling the pump, can prevent circulation problems․ Refer to the maintenance section for detailed cleaning instructions to restore proper function․
6․4 Leaks and Water Damage
Leaks and water damage can occur due to loose connections or blockages․ Regularly inspect the pump, tubing, and connections for wear or damage․ Tighten any loose parts and replace worn components․ Ensure the water level stays above the MIN line to prevent pump strain․ If water seeps from the base, clean the area thoroughly to avoid electrical hazards․ Always unplug the fountain before cleaning or repairing․ Addressing leaks promptly prevents water damage and ensures safe operation․ Refer to the maintenance section for tips on identifying and resolving leaks effectively․
Safety Precautions and Warnings
Ensure electrical safety by keeping cords dry and avoiding water exposure․ Prevent pets from chewing on components or cords․ Regularly inspect for damage to avoid hazards․
7․1 Electrical Safety Guidelines
- Always ensure the power cord and plug are dry before use to prevent electrical shock․
- Never submerge the pump or electrical components in water, as this can cause malfunction or safety hazards․
- Place the fountain near a power outlet but avoid exposing the cord to water or moisture․
- Prevent pets from chewing on the cord by using a cord protector if necessary․
- Disconnect the fountain from the power source before cleaning or maintaining it․
- If any electrical component shows signs of damage, stop use immediately to avoid risks․
7․2 Preventing Pet Chewing on Parts
- Secure the power cord using a cord protector to prevent pets from chewing on it․
- Keep an eye on your pet during initial use to ensure they don’t chew on any plastic parts․
- While the fountain is made of BPA-free plastic, some pets may still be sensitive to plastic components․
- Regularly inspect the fountain for signs of chewing damage and replace damaged parts immediately․
- Consider providing chew toys as an alternative to distract pets from the fountain․
Preventing chewing ensures your pet’s safety and prolongs the fountain’s lifespan․
7․3 Avoiding Exposure to Water on Electrical Components
To ensure safety, never submerge electrical components in water or expose them to moisture․ Always unplug the fountain before cleaning or handling electrical parts․ Keep the power cord and plug dry at all times․ Avoid placing the fountain in areas prone to water splashing or spills․ Regularly inspect electrical components for signs of water exposure or damage․ If water accidentally comes into contact with electrical parts, disconnect the fountain immediately and allow it to dry completely before reuse․
Filter Care and Replacement
Regularly replace the charcoal filter to maintain water quality and prevent odors․ Rinse the foam filter with water only․ Use only authorized PetSafe filters to ensure optimal performance and warranty validity․
8․1 Types of Filters and Their Functions
The PetSafe Water Fountain uses two types of filters: charcoal and foam․ The charcoal filter removes impurities, bad tastes, and odors from the water, ensuring your pet has fresh drinking water․ The foam filter captures debris and sediment, preventing clogs in the pump and maintaining water clarity․ Both filters work together to provide clean, filtered water for your pet․ Regular replacement of these filters is essential to maintain water quality and prevent contamination․ Always use authorized PetSafe filters to ensure optimal performance and protect your pet’s health․
8․2 How to Replace the Carbon Filter
To replace the carbon filter in your PetSafe Water Fountain, start by unplugging the fountain and removing the cover․ Carefully pull out the old filter from the filter housing․ Rinse the new carbon filter with clean water to remove any dust or residue․ Insert the new filter into the housing, ensuring it fits securely․ Reassemble the fountain and plug it back in․ Always use PetSafe authorized filters to maintain water quality and prevent contamination․ Replace the filter every 2-4 weeks for optimal performance․
8․3 Cleaning the Foam Filter
To clean the foam filter, rinse it thoroughly with clean water only․ Do not use soap or cleaning agents, as residue may remain and affect water quality․ Gently squeeze the filter to remove excess water․ Allow it to air dry before reinserting it into the fountain․ Clean the foam filter weekly to ensure optimal water flow and filtration․ If the filter is damaged or heavily soiled, replace it with a new one․ Regular cleaning extends the filter’s lifespan and maintains your pet’s access to fresh, clean water․
8․4 Importance of Using Authorized Filters
Using authorized PetSafe filters ensures optimal performance and water quality for your pet fountain․ These filters are specifically designed to fit and function correctly, preventing contamination and maintaining proper water flow․ Unauthorized filters may not fit securely, potentially causing leaks or reducing filtration efficiency․ Additionally, using non-authorized filters can void your warranty․ Always purchase replacement filters directly from PetSafe or trusted retailers to ensure compatibility and maintain your fountain’s performance and safety standards․ This guarantees your pet accesses clean, fresh water consistently․
Warranty and Customer Support
Your PetSafe Water Fountain is backed by a limited warranty covering manufacturing defects․ Register your product online to validate the warranty and access dedicated customer support․ For assistance, contact the Customer Care Center at 1-800-732-2677 or visit the official PetSafe website․
9․1 Warranty Coverage and Duration
Your PetSafe Water Fountain is protected by a limited warranty that covers manufacturing defects․ The warranty period varies by product but typically lasts one to two years from the purchase date․ It is non-transferable and requires proof of purchase․ Damage caused by improper use, failure to follow instructions, or normal wear and tear is not covered․ To maintain warranty validity, ensure proper registration and maintenance of the fountain․ Retain your receipt and contact customer care for any warranty-related issues or clarifications․
9․2 Registering Your PetSafe Product
Registering your PetSafe Water Fountain is essential to activate its warranty and receive exclusive updates․ Visit the official PetSafe website and navigate to the product registration section․ Fill in your personal details, product serial number, and purchase information․ Ensure all data is accurate to avoid delays․ Registration helps PetSafe track your product for warranty claims and provides access to customer support priorities․ Keep your registration confirmation for future reference․ This process is quick, secure, and ensures you receive the full benefits of your purchase․
9․3 Contacting Customer Care
For assistance with your PetSafe Water Fountain, contact the Customer Care Center at 1-800-732-2677․ Representatives are available to address questions, troubleshooting, and warranty inquiries․ You can also visit the official PetSafe website for support options, including live chat and email forms․ Ensure to have your product details ready for efficient service․ Customer care is committed to resolving issues promptly, providing a seamless experience for you and your pet․ Their support team operates during standard business hours, Monday through Friday․
Congratulations on completing the setup! Regular maintenance ensures fresh water and optimal performance․ Encourage your pet to use the fountain and keep it clean for their health and happiness․
10․1 Summary of Key Instructions
Proper assembly, regular cleaning, and filter replacement are essential for maintaining your PetSafe Water Fountain․ Always place the fountain near a power outlet and fill the reservoir to the max line․ Adjust the water flow to your pet’s preference and ensure continuous operation by monitoring the water level․ Clean the fountain daily, replace filters weekly, and deep clean the pump every 2-4 weeks․ Keep electrical components dry and prevent pets from chewing on cords․ Follow these steps to ensure your fountain runs efficiently and keeps your pet hydrated and happy․
10․2 Encouraging Your Pet to Use the Fountain
To encourage your pet to use the fountain, place it in an area where your pet spends most of their time․ Introduce the fountain gradually by letting them observe the flowing water․ You can place a few treats or their favorite toys nearby to attract their attention․ Adjust the water flow to a level your pet finds appealing․ Keep the fountain clean and well-maintained to ensure fresh water is always available․ Be patient, as some pets may take time to get accustomed to the new water source․
10․3 Long-Term Maintenance for Optimal Performance
Regular maintenance is essential to ensure your PetSafe Water Fountain operates efficiently․ Replace filters every 1-2 weeks to maintain water quality and prevent clogging․ Clean the pump and all components monthly to avoid mineral buildup․ Check for any blockages in the water flow and ensure the reservoir is filled to the recommended level․ Descale the fountain periodically if you live in an area with hard water․ By following these steps, you can extend the lifespan of your fountain and keep your pet hydrated with fresh, clean water year-round․
Additional Resources
Visit the PetSafe official website for comprehensive guides, manuals, and troubleshooting tips․ Contact their Customer Care at 1-800-732-2677 for assistance․ Explore online FAQs and video tutorials for additional support․
11․1 Downloading the Full Manual
To access the complete PetSafe Water Fountain manual, visit the official PetSafe website․ Search for your specific fountain model, such as the PetSafe Outlast PWW00-17258 or PetSafe Drinkwell Original․ Download the PDF manual for detailed instructions, troubleshooting guides, and maintenance tips․ Ensure your product is registered for warranty coverage․ If you need assistance, contact PetSafe’s Customer Care at 1-800-732-2677 or refer to their online support resources for further guidance․
11․2 Online Support and FAQs
Visit the official PetSafe website for comprehensive online support and FAQs․ The support page offers troubleshooting guides, assembly tips, and answers to common questions about your PetSafe Water Fountain․ You can also find model-specific information, such as for the PetSafe Outlast PWW00-17258 or Drinkwell Original․ For further assistance, contact PetSafe’s Customer Care at 1-800-732-2677 or access their live chat feature․ Additionally, FAQs cover topics like filter replacement, noise issues, and maintenance routines to ensure optimal performance․
11․3 Video Tutorials and Guides
PetSafe offers video tutorials and guides to help you assemble, operate, and maintain your water fountain․ These videos are available on the official PetSafe website and YouTube․ Topics include step-by-step assembly instructions, how to adjust water flow, and pump maintenance․ Additionally, video guides demonstrate troubleshooting common issues like noise or low water levels․ These resources provide visual clarity to ensure your fountain functions optimally, keeping your pet hydrated and happy․ Visit the PetSafe YouTube channel or support page for easy-to-follow video instructions tailored to your specific model․